WOW! by CompuServe

WOW! from CompuServe (1996)

▶ The original commercial — press play

CompuServe's last-ditch answer to AOL — a brightly colored, family-friendly online service with a cartoon interface and unlimited hours for $17.95 a month. It crashed and burned in less than a year, but if you had it, you never forgot it.

CompuServe launched WOW! (the exclamation point was part of the brand) in March 1996: $17.95 a month flat for unlimited access, with up to six user accounts per household. It was among the first online services to offer flat-rate unlimited hours — the pricing that would soon become the industry standard — with separate kids' and adults' areas, parental controls for internet and email, and an aggressively hand-drawn, cartoonish interface that looked nothing like its gray corporate parent. It was pitched squarely at families who found the online world too complicated.

The service died before it could build momentum: only about 102,000 subscribers ever signed up, the flat rate made profitability nearly impossible, and the launch was hamstrung by software that wasn't ready in time for its planned Windows 95 integration. CompuServe announced the shutdown in November 1996 and closed WOW! on January 31, 1997 — barely ten months after launch — refocusing on business users. A footnote in the dial-up wars, but a vivid one: the colorful CDs, the cartoon login screen, the family service that vanished mid-conversation.

Similar items

Video thumbnail — CompuServe Commercial 1996
Tech 1979–1998 peak

CompuServe

The online service before AOL was AOL. CompuServe numbered its users with octal digits, ran tight moderated forums instead of chaotic chat rooms, and invented the GIF. By 1995 it claimed 3 million subscribers — then AOL's cheap flat-rate marketing machine ran it over.

Video thumbnail — Early AOL Commercial (1995)
Tech 1993–2002 peak

AOL

The dial-up gateway that wired up America. AOL's "You've Got Mail" voice, aggressive free-trial CD carpet-bombing, and shift to unlimited $19.95/month pricing triggered the legendary busy-signal crisis — millions of Americans' first taste of the internet.

Video thumbnail — Angelfire Hosting Review
Trends 1996–2000s

Angelfire

The free web host where the internet got weird and stayed that way. Angelfire grew into one of the "big three" free-hosting services of the late 90s, offering bare-bones page building for personal fan sites, rants, and niche collections—all with guestbooks, hit counters, and clashing backgrounds.

A pile of AOL free-trial promotional CDs
Trends 1993–2006

AOL Free-Trial CDs

AOL's marketing chief Jan Brandt carpet-bombed America with free-trial discs—in magazines, mailboxes, at Blockbuster and Best Buy, even in Omaha Steaks shipments. At peak saturation — by Brandt's own estimate — roughly half of all CDs manufactured worldwide bore the AOL logo, a $300 million marketing gambit that made the "You've Got Mail" sound the most iconic audio cue of the 1990s.